KRISTY SHARKEY | DESIGN + RESEARCH + STRATEGY

UX & Product Research, Strategy, & Design Consultant - Project Highlights

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Fieldstone Architecture & Engineering 2022-2023
Worked with executive and engineering stakeholders to develop a UX and product strategy and design a new responsive web app that optimizes workflows and communication between Fieldstone and their clients. Developed a research strategy and scripts and helped their team execute research and synthesize findings. Delivered project approach and schedule, product roadmap, personas, information architecture, user and business process flows, full fidelity designs, style guide & components library, and business and functional requirements.

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DataSkrive 2022

Developed a UX strategy for DataSkrive to evolve their machine learning platform and web app to better serve their users and business. Planned and executed stakeholder and user research to drive cross functional alignment and to define and document project goals and scope, business and product goals, UX opportunities, personas, detailed workflows, and product roadmap and priorities. Evolved the information architecture and taxonomy and created detailed designs for core features in order to demonstrate the new UX strategy.

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MedInformatix 2020-2022

Worked with the client and agile dev team to create a greenfield insurance data management web app. Responsible for user research, UX strategy, personas, facilitating business decisions and requirements, driving consensus, and delivering full fidelity designs, specs, and components to the dev team.

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Literacy Design Collaborative 2017

Using research, design best practices, and product-thinking, I helped LDC transition their product from a free, online lesson library to a subscription-based and revenue generating education platform. I was responsible for defining, designing, and prototyping all new functionality and following all through development.

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Evluma 2015​

Created a modern iOS app for tablets and smartphones that enabled Evluma’s customers to wirelessly manage and service their Bluetooth enabled LED streetlamps. Delivered multiple concepts, information architecture, final UX/UI design, visual styles, assets, and specs, and handed off all to developer.

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Starbucks 2015

Lead UX/UI designer for the MVP launch of Starbucks Green Apron Delivery, a responsive app that allowed people at the Empire State Building to order Starbucks and have it delivered to their desks. Created UX/UI designs, visual styles and components, Axure prototypes, and delivered all to the client and agile dev team.

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Fluke Networks 2014

Designed and tested a complex, responsive, SaaS solution for Fluke Networks. LinkWare Live is a cloud-based software that communicates with the Versiv family of cable certification tools.

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Sr. UX Designer at Blue Origin  | Jun 2019 - Dec 2019

​Designed core functionality for an enterprise manufacturing and logistics app that helped build a road to space.

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Sr. UX Designer at Blink UX  | Nov 2017 - June 2019

• Worked with our clients through all phases of the engagement. Primary contributor to client success.

• Planned and executed generative research such as stakeholder interviews, user interviews, and observations.

• Recommended design scope and features, created research-based user journeys and personas, documented existing and proposed optimized workflows and business processes, created design concepts and prototypes.

• Evaluated and iterated on designs through rapid iterative testing, concept testing, and usability testing. 

• Worked with development teams to insure technical feasibility and documented all functionality in design specifications. 

 

UX Lead for Smith Co. | Sep 2014 - Apr 2015

• Led a small, agile, UX team through the discovery and design phases of an enterprise workflow management project for Safeco underwriters and CSRs.

• Based on preliminary user research and stakeholder interviews, recommended a UX strategy, research approach, and roadmap.

• Created and documented the agile process and deliverables that would work best with the various dispersed teams.

• Oversaw team activities and deliverables, managed and prioritized team's weekly tasks, and insured client expectations were met.

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Senior UX Architect for Garrigan Lyman Group | Jul 2012 - Dec 2013

• Worked on high profile agency projects for clients including T-Mobile, Thompson's WaterSeal, Microsoft, and eFax. 

• Responsible for client interviews, user flows, use cases, brainstorming sessions, wireframes, hi/lo fidelity and interactive prototyping (Axure), content audits, information architecture, competitive analysis, data analysis, and bringing strategic UX thinking to clients.

• Played a pivotal role in defining and documenting the agency's agile process and improving process and deliverables for enterprise projects.  

• Helped to bring product and business thinking into GLG's agency practices.

 

 

Mobile UX Architect + Business Analyst for Allrecipes / Reader's Digest | Jan 2011 - Sep 2011

• ​Worked as a hybrid BA/UXA on a small mobile team within AllRecipes/Reader’s Digest.

• Completed all analysis required for mobile app implementation on both Android and iOS platforms.

• Created all project documentation to include business objectives, competitive analysis, use cases, product specs, business/functional requirements, wireframes, user/screen flows, and sitemaps.

• Worked with external vendor to create usability study, observed study, and converted results into actionable improvements.

• Filled in as product manager for projects as needed.

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View more of my past experience on LinkedIn​

I was a mechanical engineer in the auto and aerospace industries for 10 years before getting into UX. See LinkedIn for more details.